Shipping policy

Shipping Policy

At Luxury Vault by Rina, we strive to deliver your luxury pieces safely and promptly.

Processing Time Orders are processed within 1–3 business days. You will receive a confirmation email with tracking once your order ships.

Domestic Shipping (US)

• Standard: 5–7 business days
• Express: 2–3 business days

International Shipping We ship to over 27 countries via USPS, DHL Express, and FedEx. Delivery times vary by destination (typically 7–14 business days). Customers are responsible for any customs duties or import taxes.

Tracking All orders include tracking. You will be notified via email once your order has shipped.

Lost or Damaged Packages Please contact us immediately if your package arrives damaged or is lost in transit. We will work with the carrier to resolve the issue promptly.